Office Manager

Oak Brook, IL

Posted: 08/29/2017 Industry: Administrative Assistant - Administrative Job Number: JN -082017-289

Job Description

Office Manager-Oak Brook
Job overview: Supports company operations and management by maintaining office and communication systems. The position grows into a position where you will manage a team of administrative customer service team members.
Responsibilities and Duties:
Office operations
  • Weekly Payroll
  • Organizes office operations and procedures
  • Designs filing and organization systems
  • Plans and implements office systems
  • Procures equipment and supplies
  • Assist in the onboarding process for new hires
  • Oversee collections and receivables- run credit cards, enter bills, receive payments, run collection reports
  • Vendor liaison- maintain inventory systems, purchasing and reorders on office and operations items
  • Social Media Exposure
  • Internal Recruiting Assistance
Internal Communication
  • Liaison between staff and management, customers and operations, taking lead in office communication and delegation between customers and employees
  • Proactive solutions communication between customers, deliveries and/or service,
  • Maintaining company calendar and employee schedules.
  • Contributes to team effort by accomplishing related tasks as needed
Customer service
  • Answering phone
  • Taking customers weekly orders by phone, email, text and entering into system
  • Maintaining customer par sheets
  • Troubleshooting and resolving customer issues
  • Oversee online shop order fulfillment and related customer service questions
  • Proven experience in office management and customer service
  • Self-starter with excellent problem-solving skills
  • Knowledge of office administrator responsibilities, systems and procedures
  • Proficiency in MS Office
  • Able to easily adapt and work with new computer and technology systems.
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem solving skills
  • Strong organizational and planning skills
  • A creative mind with an ability to suggest improvements

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